How does the 3 for 2 offer work?
Add any three eligible items to your basket and the lowest priced item is free. The discount is applied automatically at checkout.
Which item is free?
The lowest priced item in your basket is treated as the free item.
What happens if I return one item?
Your refund is adjusted based on the items you keep.
If fewer than three items are kept, the 3 for 2 offer no longer applies and the remaining items are charged at their full price.
Example
If you buy three items for £240 and return one, your refund will be the difference between what you paid and the adjusted price of the two items you keep.
Can I return just the free item?
No. If you return only the free item, no refund will be issued, as no amount was paid for it.
What if I return two items?
Your refund will be adjusted so that you pay the correct price for the single item you keep, without the 3 for 2 promotion applied.
Will I ever be charged full price for items I keep?
Yes. If you keep fewer than three items, the 3 for 2 offer no longer applies and items are charged at their standard price.
Can I exchange an item from a 3 for 2 order?
Yes. Exchanges are available within the promotion.
What if I exchange for a higher priced item?
You will be charged the difference before the exchange is processed.
Can I combine the 3 for 2 with other offers or discount codes?
No. The 3 for 2 promotion cannot be combined with other promotions, including loyalty or first-time codes.
Do these terms apply to all items?
The offer applies only to items included in the 3 for 2 promotion at the time of purchase.