Dispatch
Please allow up to 2 working days for dispatch of in-stock items. The order day counts as the first working day when you order before 12:00 noon UK time, Monday to Friday, excluding England and Wales bank holidays; otherwise, counting starts on the next working day. Pre-order items follow the estimated dispatch date shown on the product page.
Available delivery options, charges, delivery estimates and import-charge wording depend on your basket and destination. Check the options shown at checkout before placing your order.
Current delivery setup
- UK: delivered next day once dispatched.
- United States: delivery is currently estimated at 4–10 days after dispatch, with No Import Charges On Delivery where shown at checkout.
- International outside the UK and US: delivery times vary by destination. See our shipping policy and any options available at checkout.
- Tracking: sent by email once your order has dispatched.
Check the options available at checkout before placing your order.
Pre-orders
If your order contains a pre-order item, the dispatch date shown on the product page applies first. The delivery time shown at checkout starts once the order has dispatched.
For UK mixed orders, we may ship in-stock items first and send the pre-order item once it becomes available. For international orders, the full order ships when pre-orders are in stock.
Import charges
If a shipping method says No Import Charges On Delivery, you should not be charged extra import charges by the courier when your parcel is delivered. If that wording is not shown at checkout, duties, taxes, or courier fees may still be charged by your local authority or courier.
For current delivery estimates by destination, see our shipping policy. Check checkout for the current delivery charge for your basket and address. We do not currently ship to Russia or Ukraine. If no delivery option is offered for your address, contact customerservice@dsrcv.com before placing an order.
Military addresses and PO boxes
Our couriers do not deliver to military addresses or PO boxes.
For refused or uncollected international orders, see What if I no longer want my order? for the applicable fee and terms.