We know this is frustrating. If an item is missing from your order, the most common reason is that the order includes a pre-order item and the available items were shipped first while the restock is still pending.
If you have not received any email updates and something is still missing, please email customerservice@dsrcv.com with your order number, the name of the missing item, and any evidence of package tampering if relevant.
We will investigate and help as quickly as possible.