You will usually receive your order confirmation email within a few minutes, although it can sometimes take a few hours.
If it still has not arrived after that, the email address used on the order may have been entered incorrectly.
Please email our customer service team with the full name on the order and the date it was placed.
It is also worth checking your spam or junk folder. Adding customerservice@dsrcv.com to your contacts can help future emails reach your inbox.