We are sorry that one of your items is faulty or not up to our usual standards.
If the issue is confirmed as a fault or our mistake, we cover the return or exchange label. For international orders, choose the fault option in the returns portal if available, or contact us before posting the item back so we can review it and approve the free label.
Please email customerservice@dsrcv.com with your order number and clear photos of the fault so we can get this sorted for you as quickly as possible.