When will my Black Friday order be sent?
Please allow up to 2 working days for dispatch of in-stock items. The order day counts as the first working day when you order before 12:00 noon UK time, Monday to Friday, excluding England and Wales bank holidays; otherwise, counting starts on the next working day. Many orders may leave sooner. Delivery time is counted after dispatch.
What if my order contains a pre-order item?
The estimated dispatch date shown on the product page applies to the pre-order item. It may be later than the in-stock Black Friday window. For UK orders containing both in-stock and pre-order items, we may send the in-stock items first. International mixed orders ship when the pre-order items are available. See What are pre-orders and how do they work?
Does “next day once dispatched” mean the day after I place my order?
No. It means the delivery service begins after the parcel has been dispatched, not on the order date.
How will I know it has been sent?
We will email a dispatch confirmation with tracking details once your order has been sent. See Where is my order and how do I track it?